Billing Support

How can we support you?

Subscription Details

For full information on your account, please visit your My Services dashboard on our website by logging in using the button below.

If you have a charge from us which is not listed on your account, or you are unable to access your account, please use our Transaction Search Tool to provide us details about the charge so one of our billing representatives can assist with your request.

Making a Renewal Payment

To check your full account details, such as the renewal of any additional services, please visit your Account Dashboard on our website.

Alternatively, to reach out to team directly please use the button below.

Disabling Auto-Renewal

If you wish to disable the auto-renewal of your {protected.sub.displayName} subscription, you can do so on our website. Please check our guide here:

If there's a reason why you you're looking to disable your auto-renewal that we may be able to help with instead, we'd love the opportunity to assist you. You can contact our team by using the button below.

Cancelling Your Subscription

Depending on how you signed up to Scanguard will change how you can cancel your account. You can cancel your account online.

To check how to do this please visit our article on our website by using the button below:

Alternatively, please reach out to our team using the button below to discuss your account: